Cookie Policy

1. Purpose of this policy

This Cookie Policy explains how MoneyAskAI ("we", "us") uses cookies and similar technologies when you visit our website and use related online features (together, the "Services"). It supplements our Privacy Policy; details about Personal Data more broadly are set out there.

2. Cookies and similar technologies

Cookies are small text files placed on your browser or device when you visit a site. We may also use pixels, web beacons, embedded scripts, or browser storage such as localStorage for related purposes—for example to remember that you dismissed our consent banner.

Session cookies usually expire when you close your browser; persistent cookies remain until they expire or you erase them. First-party cookies are set by the domain you see in the address bar; third-party cookies are set by analytics, authentication, advertising, or content partners embedded in our pages.

3. Why we use them

In general we rely on cookies and similar technologies to:

• deliver secure login, fraud prevention, resilience features, and core navigation;
• remember language or UI preferences and record cookie-consent choices;
• measure traffic, errors, and feature usage so we can refine the AI assistant and product discovery flows; and
• attribute visits or conversions to referral links or campaigns, and—where permitted—support relevant messaging about financial products offered by Partners.

4. Categories we describe

• Strictly necessary: Required to operate the Services (for example authentication sessions, security cookies, load balancing). Blocking all cookies at browser level may prevent sign-in or interactive features from working.
• Functional / preference: Remember settings such as locale routing, banner dismissal state, or optional UI customisations that are not used for cross-site advertising.
• Analytics / performance: Help us understand aggregated navigation patterns, latency, or conversion funnels. Partner dashboards may apply pseudonymisation or IP truncation consistent with their documentation.
• Marketing / attribution: Measure outbound referral performance or support remarketing where you have consented (or where legitimate-interest frameworks apply under law). Third-party domains may read or write their own identifiers.

The exact technologies in each bucket may evolve; this page reflects our current intent.

5. On-site banner and your choices

When you first visit, we may display a lightweight banner about cookies. If you choose "Accept" or "Decline", we store that outcome in localStorage under the key moneyask-cookie-consent with value accepted or declined so we do not nag you on every page load. That storage entry is not a cookie but performs a similar "remember my choice" role for UX.

Browser controls remain the most granular way to block categories of cookies. Declining optional categories via our banner may limit personalization or measurement features we describe above; strictly necessary processing may still occur where essential to deliver the Services securely.

The banner's "Settings" link routes here so you can read the full explanation.

6. Third-party technologies

We may integrate vendors for analytics, hosting, authentication, error reporting, or advertising measurement. Those vendors set or read cookies/SDKs subject to their own privacy notices. We impose contractual or configuration safeguards where feasible but cannot micromanage every cookie issued outside our domain.

7. Managing or deleting cookies

Major browsers let you review stored cookies, block third parties, or delete existing ones—consult Chrome, Safari, Firefox, Edge, or mobile equivalents. Private/incognito windows provide an ephemeral session without touching saved preferences.

Clearing cookies or site storage may reset remembered consent and cause prompts to reappear until you choose again.

8. Do Not Track and global privacy signals

There is no universally adopted standard for browser "Do Not Track" signals. If your browser transmits such a signal, we may not automatically reconfigure every embedded script; combine signals with browser cookie controls and vendor-specific opt-outs where available.

9. Children

The Services are not directed to individuals under 18, and we do not knowingly use cookies to profile minors for marketing.

10. Updates

We may revise this Cookie Policy periodically; the posting date above will change accordingly. Material updates may be flagged via an on-site notice where practical.

11. Language precedence

If translations diverge, the English version prevails to the extent permitted by law.

12. Contact

Questions about cookies or similar technologies: contact@moneyask.ai or the Contact page on this website.